Remote Diagnostics
Live troubleshooting and symptom triage.
- OBD code interpretation
- No‑start and drivability
- Electrical faults
Expert automotive guidance, anywhere.
Remote diagnostics, pre‑purchase inspections, and DIY repair coaching over secure video. Clear answers without the shop runaround.
- ASE‑level expertise
- Same‑day availability
- Optional written report
Diagnostics
OBD Codes
Photo & Video
Services
Pick the session that fits. Every booking includes a summary and clear next steps.
Pre‑Purchase Inspection
Guided remote inspection before you buy.
- VIN checks & red flags
- Rust/leak assessment
- Value context
DIY Repair Guidance
Plan tools, parts, and safe steps.
- Torque specs & procedures
- Safety checklists
- Parts cross‑refs
Pro Consult
Second opinions for techs and fleets.
- TSB research
- Complex diagnostics
- Estimate review
How it works
1
Book
Choose service and time, share basic vehicle details. You’ll get automatic confirmation and reminders.
2
Share evidence
Upload photos, short video, OBD screenshots, and prior work orders so prep can happen fast.
3
Meet live
Join a secure video call from your phone. We guide checks, answer questions, and set next steps.
Tech requirements
- Phone with camera
- Good lighting
- Headphones recommended
Before the call
- Park safely on level ground
- Gather maintenance records
- Charge phone above 30%
After the call
- Receive summary & recommendations
- Optional PDF report
- Email follow‑up if needed
Pricing
Transparent, session‑based pricing. No surprise fees.
Quick Consult
15 min$59 / session
- Single issue triage
- OBD code read
- Next‑step guidance
Standard Diagnostic
45 min$129 / session
- Live walk‑through
- Annotated summary
- Parts & tools list
Pre‑Purchase Report
60 min$179 / session
- Guided inspection
- VIN & recall checks
- PDF report included
Book a consultation
Pick a time that works. We’ll send a secure video link and prep checklist.
About Remote Auto Expert
Founded by an ASE‑certified master technician with time in dealerships and independent shops, combining professional tools with clear communication. Whether it’s a classic weekend cruiser or your commuter, you deserve answers that make sense.
Credentials
- ASE Master Technician
- Hybrid/EV safety trained
- Factory scan tool experience
Tooling
- Service databases & TSBs
- Mode 6 & data logging
- Thermal & borescope guidance
Customer stories
“Found a cracked intake boot in minutes. Saved me hundreds.” — R. Nguyen
“Guided pre‑purchase spotted flood damage. Walked away from a lemon.” — S. Alvarez
“Clear plan and parts list for brakes on my driveway.” — J. Patel
Contact
Other ways
- Hours: Mon–Fri 9–6 ET, Sat 10–6 ET
- Phone: +1 (774) 340‑7435
- Email: support@remoteautoexpert.com